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Work Smarter
with the Rheem®
Fix It Diagnostic Tool

Rheem Mobile App

Request Access to the Rheem Fix It Diagnostic Tool

The Rheem Fix It Tool is available via link from your smartphone or computer browser. To request access, simply click the button below and fill out the form.

Request Access
Rheem iPhone App - Welcome Screen

The Diagnostic Tool
Designed for Plumbers

The Rheem Fix It Diagnostic tool provides content designed to make work as a plumber easier. Plumbers have access to learning resources and Rheem product information to help make the best decisions about equipment replacement and repair.

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Rheem iPhone App - Code and Check Air Filter Screen

Troubleshoot
with Speed

The Fix It Tool helps plumbers troubleshoot water heater problems by using the same diagnostic process as our Technical Service Analysts. With the tool, plumbers can assess and fix water heaters quickly and easily.

The Fix It tool asks product-specific questions to:

  • Identify the error code (for products that use error codes)
  • Diagnose the problem
  • Provide step-by-step suggestions to resolve the problem
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